Knowledge Base

ALL cleaning practices are pet-safe, pet-friendly!

We pay very close attention to detail with each exceptional cleaning job we do. When we started this business some time ago we knew that On-The-Spot Carpet Cleaning could become the best in its field… and we are the best. You name it – we can do it with a smile.

How long will it take for my carpets to dry?

Typical drying time is three to seven hours. Many factors play a role: humidity, fiber type, and degree of treatment involved in the cleaning process. We offer turbo-dryers to speed up the process.

When can I walk on my carpet?

We rake all carpet after cleaning to make it look ideal and recommend you do not walk on any carpet while it’s drying.

How often should I have my carpet/upholstery cleaned?

Frequency depends on the traffic in the particular room, the piece of furniture, or material. We recommend either quarterly or semi-annual cleaning for more heavily used rooms/areas (family rooms, stairs, halls.) Yearly cleaning is satisfactory for lesser used rooms (bedrooms, spare rooms.)

After you clean my carpets, will they re-soil more quickly?

We completely extract all residue… either from household “do it yourself” cleaning agents or detergents left behind by companies using outdated methods. We suggest you have your carpet and furniture treated with our protector which will not only ensure that they stay clean longer, but will allow you to clean up future spills with less effort.

How can I best care for my carpets/upholstery between cleanings?

Regular vacuuming and quick spot/spill treatment can keep your carpets or furniture looking their best between professional cleaning. We encourage our customers to phone us, before attempting to remove a questionable stain. We will be more than happy to offer our assistance.


  • Quality car cleaning with seat-belts, convertible tops upon request
  • Remove stains and spots from coffee, mud, grass, and more
  • Removes odor and associated stains from urine with bio-enzyme action


  • URINE LOCK- Specially formulated odors and associated stains from urine, vomit, feces, blood, perspiration, and other pet/human-origin stains
  • P.U.R.T.- Stands for pet urine removal treatment. This is a great formula for removing pet urine


  • Improves carpet cleaning and agitates traffic smears from stubborn, oily soils found in high traffic areas
  • Each soil or stain can be identified by a certified technician within seconds
  • Treated and extracted on-the-spot


  • Food-safe
  • Petroleum-free